Returns on Damaged Goods
If your order arrives damaged upon delivery, please report it to us by sending an email to:
and we will exchange it, or offer you a refund based on your original method of payment.
Return & Refund
If you are not satisfied with your LEMISO product, please contact us for a return authorization
within 14 calendar days of the receipt of the product. Please be advised that custom-made products are
excluded from our return policy. NOTE: If you return a product damaged or only parts of it, we may not be able to refund
you completely. Orders with a value less than 40.00 EURO will be refunded without shipping costs.
Send all returns to
LEMISO Stephan Lehmann
Meißner Str. 307
01445 Radebeul
Germany
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